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The behavioral health system of care is often described as cumbersome and confusing. Individuals and families voice that they are unsure who to call or where to turn for assistance. Multiple agencies and organizations are available to help.

Regional Behavioral Health Authorities

Nebraska is split into six “regions.” Each of these regions operates a Regional Behavioral Health Authority that is responsible for the planning and implementation of behavioral health services for residents living within their designated boundaries.

While each region operates uniquely to best meet its citizens needs, consumer specialists or liaisons are present in each of the six regions to serve consumers and families in need. Individuals and families alike are encouraged to contact the consumer specialist/liaison in the region serving their community for additional information on services and supports available to them.

Click here for the Regional Behavioral Health Authority in your area.

Family Organizations

Six family organizations operate within each of the behavioral health regions throughout Nebraska. Each of the family organizations employees family members who have had experiences navigating Nebraska’s mental health system in order to obtain care for their child(ren). These family members provide peer mentoring and support services for other families experiencing similar challenges to those they themselves have faced.

Services offered through the family organizations may include:

Referrals and assistance in securing resources/services to help stabilize the family situation
Assistance in navigating the child welfare and behavioral health systems of care
A supportive presence at family team meetings, school IEP meetings, court hearings, etc.
Aid in learning to communicate productively with professional services providers
Personal support and encouragement

For a listing of family organizations click here.

Statewide Advocacy Organizations

Mental Health Association of Nebraska 1645 ‘N’ Street, Suite A Lincoln, NE 68508 (402) 441-4371 (888) 902-2822 www.mha-ne.org	The Mental Health Association of Nebraska (MHA-NE) is a consumer-run, voluntary, not-for-profit, statewide association with Chapters located in communities throughout Nebraska. MHA-NE brings together service recipients, families, professionals, advocates, and concerned citizens to address all aspects of mental health and mental illness. MHA-NE is dedicated to ensuring that public mental health policy is just, fair, and promotes equality and opportunity. MHA-NE supports freedom for individuals with mental illness. Freedom to take advantage of any of life’s opportunities. Freedom to decide where one lives, works, the important things they will do with their lives, the relationships they establish, how they chose to contribute to their community, and what services they will use.

NAMI-Nebraska 415 South 25th Avenue, Building LH Omaha, NE 68131 (402) 345-8101 (877) 463-6264 nami.nebraska@nami.org www.nami.org/sites/ne	NAMI Nebraska is a nonprofit, grassroots organization dedicated to education, support and advocacy for anyone whose life has been touched by mental illness. NAMI believes in recovery and the hope for a better future. NAMI Nebraska helps unite parents, spouses, siblings, friends and people who have a mental illness together with mental health professionals to fight for improved treatment, a better quality of life and recovery.

Nebraska Advocacy Services The Center for Disability, Rights, Law and Advocacy 134 South 13th Street, Suite 600 Lincoln, NE 68508 (402) 474-3183 (800) 422-6691 info@nebraskaadvocacyservices.org www.nebraskaadvocacyservices.org	Nebraska Advocacy Services, Inc. (NAS), The Center for Disability Rights, Law and Advocacy, is a private, non-profit organization designated by the Governor to protect and advocate for the rights of Nebraskans with significant physical or mental disabilities. From its beginning, NAS has promoted the principles of equality, self-determination, and dignity of persons with disabilities. NAS is independent of any public or private agency which provides treatment or services to people with disabilities. The board of directors is composed of individuals with disabilities, family members, and other people who are interested in the rights of people with disabilities. NAS operates seven federally funded protection and advocacy (P&A) programs. The P&A system is a nationwide network of congressionally created, legally based disability rights agencies. P&A organizations within the system each have the authority to provide legal representation and other advocacy services to people with disabilities and, together, comprise the nation's largest provider of legally based advocacy services for people with disabilities.

Nebraska Medicaid Consumer Complaint Process

Your Opinion Counts! How to Make a Complaint to Magellan Health Services

Magellan Behavioral Health of Nebraska, LLC is currently the administrative services organization for Nebraska Medicaid. Magellan wants to make sure you receive quality mental health care through Nebraska Medicaid. Each year a survey is sent out asking for participant’s opinion. The 2009 survey indicated that some individuals are not aware of how to express complaints they may have. Your opinion matters. And we want to make sure you know how to do this. Click here to read more.